The Naaticertificates.com website is owned by International Study Solutions Pty Ltd (hereafter referred to as I.S.S.) an agency specializing in services for people living abroad for travel, study, work and immigration to international destinations such as Australia, Canada, New Zealand, the United States, the United Kingdom, Ireland and Malta.
Founded in 2007 in Sydney, Australia, also the location of our head office, we are an Australian-registered company and as such manage our telematics and multimedia properties in accordance with the Privacy protection regulations set out in the Australian Privacy Act 1998. In Addition, as of 25/05/18 we also adopt the European Community GDPR measures for data management and privacy Act 2016/679 and all subsequent amendments and updates.
The Australian Privacy Act 1998 determines the protection, responsibilities, and obligations that our company has in collecting and managing personal data of its visitors and customers through our sites and computer systems.
Personal data is defined as that information which identifies or associates a natural person with their characteristics, lifestyle habits, expressed opinion, etc....
For more information regarding the Australian Privacy Commissioner please see the Office of the Australian Information Commissioner oaic.gov.au. Full details about each type of data collected are provided in the dedicated sections of this privacy policy or through specific informational texts displayed before the data is collected.
The computer tools, servers, and software used for the proper functioning of our websites collect certain data and information depending on the actions you take, this is because they are data implicit in the use of Internet communication protocols.
This website, independently or through third-party software, collects personal data such as: Cookies, Usage and browsing data, email, phone number, name, and other types of data if these are provided by the user in the body of the message in the contact form. This data is freely provided by the user or, in the case of Usage Data, automatically collected during the use of this website.
The data requested by the contact form are necessary for the use of the requested service. If the User refuses to communicate them, it may be impossible to provide the service. The User assumes responsibility for the personal data of third parties obtained, published or shared through our sites and guarantees that he/she has the right to communicate or disseminate them, releasing the owner of the site from any liability to third parties.
Users in doubt as to which Data is mandatory are encouraged to contact the Data Controller of this Website. Any use of Cookies - or other tracking tools - by this Web Site or the owners of third party services used by this Web Site, unless otherwise specified, is for the purpose of providing the Service requested by the User, in addition to the additional purposes described in this document and in the Cookie Policy, if available.
The Data Controller takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data. The processing is carried out by means of computer and/or telematic tools, with organizational methods and logics strictly related to the indicated purposes. In addition to the Data Controller, in some cases, other subjects involved in the provision of the services of this Website (administrative, sales, marketing, legal, system administrators) or external subjects (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Data Controller may have access to the Data. The updated list of Data Processors can always be requested from the Data Controller.
The Owner processes Personal Data related to the User if one of the following conditions exists:
- the User has given consent for one or more specific purposes; Note: in some jurisdictions the Owner may be authorized to process Personal Data without the User's consent or another of the legal bases specified below, until the User objects ("opt-out") to this treatment. However, this is not applicable if the processing of Personal Data is regulated by European legislation on the protection of Personal Data;
- The processing is necessary for the execution of a contract with the User and/or the execution of pre-contractual measures;
- The processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
- The processing is necessary for the execution of a task of public interest or for the exercise of public powers vested in the Data Controller;
- The processing is necessary for the pursuit of the legitimate interest of the Data Controller or third parties;
- However, it is always possible to request the Data Controller to clarify the concrete legal basis of each processing and in particular to specify whether the processing is based on the law, provided for by a contract or necessary to conclude a contract.
The Data are processed at the operational offices of the Data Controller and at any other place where the parties involved in the processing are located.
Please contact the Data Controller for further information about this.
The User's Personal Data may be transferred to a country other than the country in which the User is located. You may refer to the section on Personal Data processing details to obtain more information about the processing location.
The User has the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization under public international law or consisting of two or more countries, such as the UN, as well as regarding the security measures taken by the Data Controller to protect the Data.
Should any of the transfers just described take place, the User may refer to the respective sections of this document or request information from the Data Controller by contacting it at the contact details given at the beginning.
Data are processed and stored for the time required by the purposes for which they were collected.
Therefore:
- Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until the performance of that contract is completed.
- Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until such interest is satisfied. The User may obtain further information regarding the legitimate interest pursued by the Controller in the relevant sections of this document or by contacting the Controller.
When the processing is based on the User's consent, the Data Controller may keep the Personal Data longer until such consent is revoked. Moreover, the Controller may be obliged to keep the Personal Data for a longer period in compliance with a legal obligation or by order of an authority.
At the end of the retention period the Personal Data will be deleted. Therefore, after the expiration of this period, the right of access, deletion, rectification and the right to Data portability can no longer be exercised.
The User's Data are collected to allow the Data Controller to provide its Services, as well as for the following purposes: Statistics, Displaying content from external platforms, Remarketing and behavioral targeting, Interaction with social networks and external platforms, Managing Users' databases, Managing contacts and sending messages, Contacting the User, Saving and managing backups.
To obtain further detailed information on the purposes of the processing and the Personal Data concretely relevant for each purpose, the User may refer to the relevant sections of this document.
Personal Data are collected for the following purposes and using the following services (click on the items to expand the details of the services):
Through the contact form:
The user, by filling in the contact form with his or her data, consents to their use to respond to requests for information, quotations, or any other nature indicated by the header of the form.
Personal data collected: name, email, telephone number and various types of data.
Contact by phone:
Users will only be contacted if they have provided a valid telephone number in the contact form, and will be contacted for clarifying and commercial matters related to the service.
Personal data collected: telephone number. Mailing list or newsletter: By registering to the mailing list or newsletter, the user's email address is included in a list of contacts to whom email messages containing information may be sent,
including of a commercial and promotional nature relating to the services offered by our parent company I.S.S. and its brands. The user's email address may also be added to this list as a result of a request via contact form, telephone enquiry or after making a purchase.
Personal data collected: email, name.
These types of services allow the Data Controller to build user profiles from an email address, name or any other information the User provides to this Website, as well as to track the User's activities through statistical features. This Personal Data may also be cross-referenced with publicly available information about the User (such as social network profiles) and used to build private profiles that the Data Controller may view and use to improve this Website. Some of these services may also allow for the scheduled sending of messages to the User, such as emails based on specific actions taken on this Web Site. ZOHO CRM (Zoho Corporation Pvt. Ltd.) ZOHO CRM is a User database management service provided by Zoho Corporation Pvt. Ltd. Personal Data collected: email and various types of Data as specified by the privacy policy of the service. Place of processing: USA - Privacy Policy: https://www.zoho.com/privacy.html
This type of service allows this Website to manage support and contact requests received via email or other tools, such as the contact form.
The Personal Data processed depends on the information provided by the User in the message and on the tool used for communication (for example the email address).
ZOHO CRM Email (Zoho Corporation Pvt. Ltd.) ZOHO CRM Email is a contact and support request management service provided by Zoho Corporation Pvt. Ltd.
Personal Data collected: various types of data as specified in the privacy policy of the service.
Place of processing: USA – Privacy Policy: https://www.zoho.com/privacy.html.
This type of service allows the management of a database of email contacts, telephone contacts or contacts of any other type used to communicate with the User. These services may also collect data on the date and time the User views messages, as well as the User's interaction with them, such as information about clicks on links in the messages. ZOHO Campaigns (Zoho Corporation Pvt. Ltd.) ZOHO Campaigns is an address management and email messaging service provided by Zoho Corporation Pvt. Ltd.
Personal data collected: email, name.
Place of processing: USA - Privacy Policy: https://www.zoho.com/privacy.html
The services contained in this section allow the Data Controller to monitor and analyze traffic data and serve to keep track of the User's behavior.
Google Analytics (Google Inc.)
Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Website, compiling reports and sharing them with other services developed by Google. Google may use Personal Data to contextualize and personalize the ads of its advertising network.
Personal Data collected: Cookies and Usage Data.
Place of processing: USA – Privacy Policy: https://policies.google.com/privacy?hl=it – Opt Out: https://tools.google.com/dlpage/gaoptout?hl=it.
Google AdWords conversion tracking (Google Inc.) Google AdWords conversion tracking is a statistics service provided by Google Inc. that connects data from the Google AdWords advertising network with actions performed within this Website.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy: https://policies.google.com/privacy?hl=it Subject adhering to the Privacy Shield.
Facebook Ads conversion tracking (Facebook, Inc.) Facebook Ads conversion tracking is a statistics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on this Website.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy: https://www.facebook.com/about/privacy/
Payment management services allow this Website to process payments via credit card, bank transfer or other instruments. The data used for payment are acquired directly from the manager of the requested payment service without being processed in any way by this Website. Some of these services may also allow the scheduled sending of messages to the User, such as emails containing invoices or payment notifications.
PayPal (Paypal) PayPal is a payment service provided by PayPal Inc., which allows the User to make online payments.
Personal Data collected: various types of Data as specified in the privacy policy of the service.
Place of processing: Consult the Paypal privacy policy – Privacy Policy: https://www.paypal.com/webapps/mpp/ua/privacy-full
The Owner may process usage data collected through this Website to create or update user profiles. This type of processing allows the Owner to evaluate the User's choices, preferences and behaviour for the purposes specified in the respective sections of this document. User profiles may also be created using automated tools, such as algorithms, which may also be offered by third parties. For further information on profiling activities, the User may refer to the respective sections of this document. The User has the right to object to such profiling activity at any time. To find out more about the User's rights and how to exercise them, the User may refer to the section of this document on Users' rights.
This type of service allows this Website and its partners to communicate, optimize and serve advertisements based on the User's past use of this Website.
This activity is carried out by tracking Usage Data and the use of Cookies, information that is transferred to the partners to which the remarketing and behavioral targeting activity is connected. In addition to the possibilities of opting out offered by the services listed below, the User can opt out of receiving cookies relating to a third party service by visiting the page of the Network Advertising Initiative: http://optout.networkadvertising.org/?c=1.
Facebook Custom Audience (Facebook, Inc.)
Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Website with the Facebook advertising network.
Personal data collected: Cookies and email.
Place of processing: United States – Privacy Policy: https://www.facebook.com/about/privacy/ – Opt Out: http://optout.aboutads.info/?c=2&lang=EN.
Facebook Remarketing (Facebook, Inc.)
Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Website with the Facebook advertising network.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy: https://www.facebook.com/about/privacy/ – Opt Out: http://optout.aboutads.info/?c=2&lang=EN.
AdWords Remarketing (Google Inc.) AdWords Remarketing is a remarketing and behavioral targeting service provided by Google Inc. that connects the activity of this Website with the Adwords advertising network and the Doubleclick Cookie.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy: https://policies.google.com/privacy?hl=it – Opt Out: https://adssettings.google.com/authenticated?hl=en.
Remarketing with Google Analytics for display advertising (Google Inc.) Google Analytics for display advertising is a remarketing and behavioral targeting service provided by Google Inc. that connects the tracking activity carried out by Google Analytics and its Cookies with the Adwords advertising network and the Doubleclick Cookie.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy: https://policies.google.com/privacy?hl=it – Opt Out: https://www.google.com/settings/ads/onweb/optout
This type of service allows the saving and management of backups of this Website on external servers managed by the service provider itself.
These backups may include both the source code and contents thereof and the data provided to this Website by the User.
Backup to Google Drive (Google Inc.)
Google Drive is a backup storage and management service provided by Google Inc.
Personal Data collected: various types of Data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy: https://support.google.com/drive/answer/2450387?hl=en.
This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.
If a service of this type is installed, it is possible that, even if Users do not use the service, it collects traffic data relating to the pages on which it is installed.
Google Fonts (Google Inc.)
Google Fonts is a character style visualization service managed by Google Inc. which allows this Website to integrate such content within its pages.
Personal Data collected: Usage data and various types of data as specified in the privacy policy of the service.
Place of processing: United States – Privacy Policy: https://policies.google.com/privacy?hl=policies&gl=it
Users can exercise certain rights with reference to the Data processed by the Owner.
In particular, the User has the right to:
- Revoke consent at any time. The User can revoke the consent previously expressed to the processing of their Personal Data.
- Object to the processing of your Data. The User can object to the processing of their Data when it occurs on a legal basis other than consent. Further details on the right to object are set out in the section below.
- Access your Data. The User has the right to obtain information on the Data processed by the Owner, on certain aspects of the processing and to receive a copy of the Data processed.
- Verify and request rectification. The User can verify the correctness of their Data and request its updating or correction.
- Obtain the limitation of processing. When certain conditions are met, the User can request the limitation of the processing of their Data. In this case the Data Controller will not process the Data for any other purpose if not their conservation.
- Obtain the deletion or removal of your Personal Data. When certain conditions are met, the User can request the deletion of their Data by the Owner.
- Receive their Data or have it transferred to another owner. The User has the right to receive their Data in a structured format, commonly used and readable by an automatic device and, where technically feasible ,
to obtain the transfer without obstacles to another owner. This provision is applicable when the Data is processed with automated tools and the processing is based on the User's consent, on a contract
of which the User is a party or on contractual measures connected to it.
- Locate a complaint. The User can lodge a complaint with the competent personal data protection supervisory authority or take legal action.
When Personal Data is processed in the public interest, in the exercise of public powers vested in the Owner or to pursue a legitimate interest of the Owner, Users have the right to object to processing for reasons related to their particular situation. Users are reminded that, if their Data is processed for direct marketing purposes, they can object to the processing without providing any reason. To find out if the Data Controller processes data for marketing purposes direct Users can refer to the respective sections of this document.
To exercise the User's rights, Users can direct a request to the contact details of the Owner indicated in this document. Requests are filed under title free of charge and processed by the Owner as soon as possible, in any case within one month.
This website uses cookies. The details of the applications are already expressed in this document. In addition, the User can manage preferences relating to Cookies directly within of your browser and prevent - for example - third parties from installing them. Through the browser preferences it is also possible to delete Cookies installed in the past, including the Cookie in which the consent to the installation of Cookies by this site is possibly saved. The User can find information on how to manage Cookies with some of the most popular browsers, for example at the following addresses: Google Chrome, Mozilla Firefox, Apple Safari. With respect to Cookies installed by third parties, you may also manage your settings and withdraw your consent by visiting the relevant opt out link (if available), using the tools described in the privacy policy of the third party or by contacting the same directly. Notwithstanding the foregoing, the User may make use of the information provided by EDAA (UE), Network Advertising Initiative (USA) e Digital Advertising Alliance (USA), DAAC (Canada), DDAI (Giappone) or other similar services. With these services it is possible to manage the tracking preferences of most advertising tools. The Owner, therefore, advises Users to use these resources in addition to the information provided herein. Since the installation of Cookies and other tracking systems by third parties through the services used within this Website cannot be technically controlled by the Owner, any specific reference to Cookies and tracking systems installed by third parties is to be considered indicative. To obtain complete information, the User is invited to consult the privacy policy of any third party services listed in this document. Given the objective complexity of identifying technologies based on Cookies, the User is invited to contact the Data Controller should he or she wish to receive any further information on the use of Cookies through this Website.
The User's Personal Data may be used by the Data Controller in legal proceedings or in the preparatory stages of such proceedings in order to defend against abuses in the use of this Web Site or related Services by the User. The User declares that he/she is aware that the Data Controller may be obliged to disclose the Data by order of public authorities.
At the User's request, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.
For operation and maintenance purposes, this Website and any third-party services used by it may collect System Logs, i.e. files that record interactions and which may also contain Personal Data, such as the User's IP address.
This Website does not support "Do Not Track" requests. To find out whether any third-party services used support them, the User is invited to consult their respective privacy policies.
The Data Controller reserves the right to make changes to this privacy policy at any time by informing Users on this page and, if possible on this Web Site as well as, if technically and legally feasible, by sending a notification to Users through one of the contact details held by the Data Controller.
Please therefore consult this page regularly, referring to the date of last modification indicated at the bottom.
If the changes affect processing whose legal basis is consent, the Data Controller will collect the User's consent again, if necessary.
I.S.S. guarantees that your data will be kept carefully and confidentially as an archive in our cloud-based software.
The security protocols used ensure that every data transmission is encrypted using TLS 1.2 protocols and CA-based SHA 256 certificates that ensure a secure browser connection to our servers.
The latest and most powerful data encryption algorithms are also used, such as AES_CBC/AES_GCM with 256-bit/128-bit encryption keys, SHA2 for authentication communications and ECDHE_RSA as an interchange mechanism key.
If the customer buys the service, unless otherwise requested, the translated documentation is stored on our servers for 3 months to enable the customer to obtain further copies free of charge.
If the client only requests a quote, the documentation obtained is deleted within 14 days from the date of last communication with the client, and never later than 30 days from the date of communication of the cost of translations.
Personal data shall be any information which, directly or indirectly, even in conjunction with any other information, including a personal identification number makes a natural person identified or identifiable.
This is information collected automatically through this Web Site (including by third party applications integrated into this Web Site), including: IP addresses or domain names of computers used by the User who connects with this Website, the addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used to forward the request to the server the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.) the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (e.g. the time spent on each page) and the details of the itinerary followed within the Application, with particular reference to the sequence of pages consulted the parameters relating to the User's operating system and computer environment.
The individual using this Website who, unless otherwise specified, is the Data Subject.
The natural person, legal entity, public administration and any other entity that processes personal data on behalf of the Controller, as set out in this privacy policy.
The natural or legal person, public authority, service or other body which alone or jointly with others determines the purposes and means of the processing of personal data and the instruments adopted, including the security measures relating to the operation and use of this Website. The Data Controller, unless otherwise specified, is the owner of this Web Site.
The hardware or software tool by which Users' Personal Data are collected and processed.
The Service provided by this Website as defined in the relevant terms (if any) on this site/application.
Unless otherwise specified, any reference to the European Union in this document shall be deemed to extend to all current member states of the European Union and the European Economic Area.
Small portion of data stored within the User's device.
This privacy policy is drawn up on the basis of multiple legal regulations, including Articles 13 and 14 of Regulation (EU) 2016/679.
Unless otherwise specified, this privacy policy relates exclusively to this Website.
Last modified: 12 June 2019.
International Study Solutions Pty Ltd Level 24 - 300 Barangaroo Avenue, Sydney NSW 2000, Australia. You can access, update your data, request removal, and report a violation at any time by sending us an email to: privacy[@]traduzioninaati.it.